It is the policy of vietnamvisagov.com to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below. To demonstrate our commitment to privacy we encourage all of our current and prospective users to read this Privacy Statement carefully before using the system.
This privacy statement discloses what information we gather, how we use it, and how to correct or change it. It is our intention to give you as much control as possible over your privacy in regard to your Information. By using our site, you agree to the terms of the Terms of Services and our Privacy Statement. vietnamvisagov.com reserves the right to expand and/or modify this Statement at any time.
1. What information do we collect?
We will collect, store and use the following kinds of personal data - information that is required to complete a visa application such as your full name, passport number, date of birth, nationality, expiry date and date of arrival in Vietnam and other information used for apply visa application to Vietnam government.
To provide the best and convenient service we automatically collect information on all of customers, by gather your basic online contact details and other non-personal information so that it can help us easily send you the similar results to your previous search also known as "Cache".
2. What do we use your personal data for?
Personal data submitted on this website will be used for processing the Vietnam visa by Song Thu Sai Gon Company Limitedrporation. And your information will be stored at the Vietnamese Immigration System until you exit Vietnam after arriving.
Once the approval letter is sent to the applicant, and applicant is arriving Vietnam safety, all the private information and record of the applicant will be transferred to our customer storing profile. vietnamvisagov.com uses e-mail to notify you about changes in the status of your visa applications, changes in the database and on our website, or about our new services, features or promotions. By that way, your clear information can help us to serve you better and better. In addition, all your information was used or supplied to the third parties, including the Google for this purpose only.
Special note: Vietnam visa approval letter is usually issued in group and therefore you may find your name, passport number and date of birth in the same letter as other people.
vietnamvisagov.com is committed to providing the highest level of security and privacy. All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us. Our security certificate has been verified by Symantec Corporation (USA), using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.
5. Updating, Changing or Modify Information
Please let us know if the personal information which we hold about you needs to be corrected or updated. Once the approval letter is issued by Vietnam Immigration Department, you cannot update the information but you can reapply for a new visa.
6. System information
vietnamvisagov.com reserves the right to collect and store such information as IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.
7. Policy Amendments
8. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
9. Payment through third party (Financial Transactions)
In the website we have integrated online payment tool, but here we accept the shaft of the Bank as OnePay, G2S and Paypal pocket electronic payment. For ease of payment, we accept credit cards, PayPal and direct bank transfer online. So, all credit card information, your PayPal account is required to pay visa fees. So, all credit card information, your Paypal account is required to pay visa fees, and is done through third partner are: OnePay.vn, G2S.com and Paypal.com, and all your information protected by Verisign's SSL port. We recommend that you should read carefully their term of use and policy.
Noted: We are not responsible for the privacy policies or practices of third party payment gate.
Vietnam Immigration Services Limited
- Add: 507B Huynh Tan Phat, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Vietnam.
- Tel: +84 967 722 575
- Add: 1 Raffles Place, #40-02, One Raffles Place, Office Tower 1, Singapore 048616.
- Tel: +65 6240 6842
In Hong Kong
- Add: Unit 25A, 25 Floor, Wing Hing Commercial Building, 139 Wing Lok Street, Sheung Wan, Hong Kong.
- Tel: +852 8199 9239
In United Kingdom
- Add: Golden Cross House, 8 Duncannon Street, London, WC2N 4JF, United Kingdom.
- Tel: +44 238 0970 968